Policy

Diamond W Roofing
Last Updated: November 2, 2026

This Privacy Policy describes how Diamond W Roofing may collect, use, and protect information provided by customers and visitors, including information related to our SMS messaging program.

1. Information We May Collect

Depending on how you interact with us, we may collect information you provide, such as your name, phone number, email address, service address, service requests, communication preferences, and records of consent to receive messages.

We may also receive information needed to provide and support our services or communicate with you.

2. How We Use Information

We may use information to:

  • Respond to customer inquiries and service requests.
  • Provide and coordinate roofing services.
  • Share service-related communications.
  • Send promotions and special offers where you have given the required consent.
  • Provide updates about seasonal services, including Christmas light installation.
  • Administer our business operations.
  • Maintain records of customer requests and communication preferences.

3. SMS Messaging and Consent

If you opt in to receive text messages from Diamond W Roofing, we may send messages about roofing services, seasonal promotions and special offers, Christmas light installation services and availability, and occasional company updates.

Message frequency varies. Message and data rates may apply.

Reply STOP to opt out or HELP for assistance.

Consent to receive marketing text messages is voluntary and is not a condition of purchasing goods or services.

4. Mobile Information Sharing

We do not sell or share mobile phone numbers, SMS opt-in data, or consent with third parties or affiliates for their own marketing or promotional purposes.

We may share information with vendors and service providers, such as SMS platform providers, only as reasonably necessary to operate, deliver, and support our messaging program or provide our services.

These providers are not permitted to use SMS opt-in data or consent for their own independent marketing.

5. Other Service Providers

We may use trusted service providers to help operate our website, manage customer inquiries, deliver communications, or provide business services.

They may access information only as needed to perform services for us, subject to appropriate safeguards and applicable law.

6. Data Security and Retention

We use reasonable administrative, technical, and organizational measures intended to protect information.

No method of transmission or storage is completely secure.

We retain information for as long as reasonably needed for the purposes described in this policy, to maintain business records, resolve disputes, and meet legal obligations.

7. Your Choices

You may ask us to update or correct information you have provided.

You can stop receiving SMS messages at any time by replying STOP. For SMS assistance, reply HELP.

Opting out of marketing messages does not necessarily stop service-related communications that are permitted by law or separately requested.

8. Children’s Privacy

Our services and marketing communications are not directed to children, and we do not knowingly collect personal information from children through our SMS marketing program.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

Updates will be posted on the webpage where this policy is published, along with the revised effective date.

10. Contact Us

For questions or privacy requests, contact Diamond W Roofing through our website:

Diamond W Roofing
Website: https://dwroofer.com/
Phone: (832) 497-5868
Alternate Phone: (832) 497-4089